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Shipping & Returns

1. Free Shipping Policy
We offer free worldwide shipping on all footwear orders.

Free Shipping Regions:

  • North America (US & Canada): Free standard shipping (estimated 5–10 business days)

  • Europe (UK, Germany, France, Italy, etc.): Free shipping (estimated 6–12 business days)

  • Asia-Pacific (Australia, Japan, South Korea, Singapore, etc.): Free shipping (estimated 7–14 business days)

  • Other Regions (Africa, South America, Middle East): Free shipping available; delivery time may vary depending on location and local customs

Shipping Disclaimer:
While we strive to ensure timely and safe delivery, we are not responsible for delays caused by:

  • Customs clearance procedures

  • Incorrect or incomplete shipping addresses

  • Courier delays or disruptions

  • Force majeure events (weather, natural disasters, holidays)

We remain committed to assisting with tracking and resolving any delivery issues.

Shipping Advantages:

  • 100% free shipping with no hidden charges

  • Global delivery with tracking for most destinations

  • Safe and protective packaging for all footwear

  • Dedicated support team to handle logistics concerns

2. Return Policy – 14-Day Guarantee
We offer a 14-day no-questions-asked return policy from the date you receive your order.

Return Conditions:

  • Items must be returned unused, undamaged, and in original packaging

  • Customers are responsible for return shipping costs

  • Refunds will be processed back to your original payment method

Refund Timeline:

  • Refunds are issued within 14 business days after we receive and inspect the returned item

  • PayPal refunds take at least 14 days, and in some jurisdictions, up to 30 days per local legal requirements

Refund Process:

  1. Contact our support team with your order number and reason for return

  2. Receive return instructions and authorization

  3. Ship the item back using a trackable shipping method

  4. Upon receipt and inspection, the refund will be initiated to your original payment method

3. Payment Methods Supported
We accept a variety of secure and convenient payment methods:

  • Credit/Debit Cards (Visa, MasterCard, AMEX)

  • PayPal, Apple Pay, Google Pay, and more

4. Currency Support
Our store supports multiple currencies. You may view product prices in your local currency, and the final charge will be processed in your chosen or corresponding supported currency.